LostInManila is a travel discovery and community service. This policy explains the personal information we process when you use the website, create an account, contact us, or contribute content.
Information we collect
- Account details such as username, display name, email address, encrypted password information, profile photo, and Google account identifiers when you choose Google sign-in.
- Content you submit, including trips, places, stories, photos, captions, reports, and messages.
- Technical and activity information such as IP address, browser and device information, session data, page requests, and outbound-link activity used for security, diagnostics, and service analytics.
- Advertising and consent information when you choose whether to allow advertising technologies.
How we use information
We use information to operate accounts, publish and moderate contributions, provide maps and trip tools, respond to messages, prevent abuse, understand service performance, improve discovery, comply with legal obligations, and show advertising when permitted.
Public contributions
Profile details and approved contributions may be public. Do not upload personal information, faces, private locations, or other material unless you have the necessary permission to share it.
Cookies and similar storage
Essential session cookies support sign-in, security, saved places, and form protection. LostInManila asks before loading advertising technology and remembers that choice in your browser. Maps, Google sign-in, and other third-party features may process technical data under their own policies when you use them.
Service providers and disclosures
We may use infrastructure, database, authentication, mapping, analytics, advertising, and security providers to operate the service. We disclose information when needed to provide those services, protect users and the public, investigate abuse, or comply with lawful requests. We do not sell account contact information as a standalone product.
Retention and security
We keep information only as long as reasonably needed for the purposes described here, including security, moderation, dispute, and legal needs. We use administrative and technical safeguards, but no internet service can guarantee absolute security.
Your choices and rights
You may ask to access, correct, object to processing, or request deletion or blocking of personal information, subject to lawful exceptions. You may also withdraw optional consent and file a complaint with the Philippine National Privacy Commission. The Commission explains data-subject rights on its official website.
Children
The service is not designed to collect personal information from children without the involvement of a parent or legal guardian. Contact us if you believe a child submitted personal information without appropriate permission.
Changes and contact
We may update this policy as the service changes. The effective date above identifies the current version. To make a privacy request or ask a question, use the LostInManila contact form and select the most relevant topic.